Tim Fruge

EXECUTIVE RÉSUMÉ

Tim Fruge

General Manager and operations executive across DTC, consumer products, supplements, media, and creator operations—connecting products, people, systems, and economics.

01 / EXECUTIVE SUMMARY

Broad ownership. Practical execution.

I am strongest as the accountable operator connecting product, economics, revenue, systems, people, and risk, then turning the full picture into decisions and execution.

My experience spans frontline operations through Director of Operations, founder and operator responsibility, and independent business advisory work. I have led through growth, operating complexity, system changes, product commercialization, and the management demands that come with scale.

02 / SELECTED IMPACT

Results at operating scale.

~90%

Proprietary portfolio

Built a proprietary product portfolio led by supplements from zero to approximately 90% of total company revenue.

250+

Products commercialized

Directed commercialization across supplements and other consumer-product categories.

$80M

Operating environment

Owned P&L and unit economics across ecommerce and business operations within an approximately $80M company.

45K–48K

Autoship schedules

Owned recurring-revenue performance across retention, billing, failed-payment recovery, refunds, and chargebacks.

62K sq. ft.

Regional capacity

Launched Kansas City and Columbus fulfillment capacity supporting two-day contiguous-U.S. delivery coverage.

03 / PROFESSIONAL EXPERIENCE

Experience built from the work outward.

  1. 01

    Apr 2025–Present

    Independent Operations Advisor

    Independent | Austin, Texas

    • Advise and implement operating improvements for owner-led companies across client-service design, frontline leadership, staffing, handoffs, scheduling, quality control, and performance tracking.
    • Use AI-assisted research, analysis, and documentation to turn owner priorities into implementation plans, manager tools, and operating systems that reduce founder dependency.
  2. 02

    Mar 2022–Dec 2024

    Founder & Operator

    Nine Rivers Consulting / PrepareToday | Austin, Texas

    • Developed and launched PrepareToday in June 2022, building the DTC ecommerce retailer from zero to approximately $2.8M in recorded first-year order value across more than 6,000 orders.
    • Held full P&L ownership across revenue, pricing, COGS, purchasing, operating expenses, marketing spend, cash flow, margins, and profitability.
    • Built supplier and direct-shipping relationships and led assortment, merchandising, pricing, purchasing, customer service, payment processing, and order operations.
  3. 03

    Sep 2020–Oct 2021

    Strategic Operations and Special Projects

    Ready Alliance Group / My Patriot Supply | Salt Lake City and regional sites

    • Led Kansas City and Columbus fulfillment-center launches, adding approximately 62,000 square feet, enabling two-day contiguous-U.S. delivery coverage, and replacing a higher-cost 3PL model.
    • Coordinated site evaluation, leases, founding-manager recruitment and training, layouts, racking, shipping stations, IT, staffing vendors, and launch readiness.
    • Evaluated a proposed proprietary supplement line and InstaFire's proprietary manufacturing process through supplier, formulation, equipment, and operating research.
  4. 04

    2007–2020

    Director of Operations

    Confidential, Privately Held Ecommerce & Media Company | Austin, Texas

    Promoted through operations and fulfillment roles as the company grew from approximately seven employees and $2M in annual revenue to roughly 80 employees and $80M, supporting approximately 750,000 annual orders and 2,000 SKUs.

    • Led seven department managers across ecommerce, purchasing, fulfillment, customer service, IT, graphics, and accounting support, with final people authority across business operations.
    • Built a proprietary portfolio from zero to approximately 90% of company revenue and directed commercialization of more than 250 products.
    • Managed approximately 40–50 active supplement SKUs across 10–12 manufacturers and co-packers, including sourcing, negotiation, formulations, testing, labels, packaging, production, freight, and launch readiness.
    • Owned P&L, revenue, gross margin, CAC, LTV, and CM3 across ecommerce and business operations within an approximately $80M company.
    • Led implementation of Magento, NetSuite, SubscribePro workflows, fraud prevention, reporting, and a 32,000-square-foot fulfillment facility.
  5. 05

    2018–2023

    Founder & Operator

    TK Commerce and Related Ventures | Concurrent ventures

    • Held full P&L ownership for TK Commerce across revenue, purchasing, operating expenses, cash flow, margins, and profitability.
    • Built and operated ecommerce ventures and delivered contracted warehouse, fulfillment, and procurement services.

04 / CORE STRENGTHS

The operating range behind the résumé.

Representative systems: NetSuite, Magento, Shopify, SubscribePro, Stone Edge Order Manager, Kount, Zendesk, Bronto, Asana, and Excel.

AUSTIN, TEXAS OR REMOTE

Ready to discuss the operating challenge.